Help: Contact Us

CONTACT INFORMATION

  • Mailing Address: Box 15000, News Plaza, Albany NY 12212.
  • Main phone: (518) 454-5694
  • E-mail: To contact any employee by e-mail, use the initial letter of the first name and all letters of the last name at gsit168.com. For example: John Doe's e-mail would be jdoe@gsit168.com.

BTCC国际交易会所home DELIVERY

  • Subscribe: Get the Times Union delivered to your BTCC国际交易会所home.
  • E-Edition: Get the Times Union delivered to your PC.
  • Service inquiries: For delivery problems, vacation starts/stops, account information and other inquiries, call 518-454-5454 or visit our Subscriber Services site. Live reps are available:
  •    Monday, Tuesday, Wednesday, Friday: 8 a.m.-4 p.m.
  •    Thursday: 6 a.m.-4 p.m.
  •    Saturday: Closed
  •    Sunday: 8 a.m.-11:30 a.m.
  • Billing inquiries: If you have a specific billing question, please visit https://subscription.gsit168.com. Once you complete the form, someone will get back to you within two business days.
  • Additional contacts:
  • Todd Peterson, vice president of circulation: tpeterson@gsit168.com
  • Dan DeNault, BTCC国际交易会所home delivery service specialist: ddenault@gsit168.com
  • Shelly Chartrand, customer service manager: schartrand@gsit168.com

ADVERTISING

  • Classified ads: To place an ad, call 518-454-5000 or use our online form.
  • Display ads, in print and online: Call 518-454-5588 or see our advertising guide.
  • Questions about your bill: Call our business office at 518-454-5595.

JOBS

  • Job seekers: Find a job or post your resume in our Jobs section.
  • Job recruiters: Post a job listing in our Jobs section.
  • Inquiries: For problems using our Jobs site or to report errors in a listing, contact Marcy Rollis at 518-454-5550 or mrollis@gsit168.com.

REAL ESTATE

  • Sell your BTCC国际交易会所home: List your BTCC国际交易会所home in print and online via our online form.
  • Inquiries: For problems using our Real Estate site or to report errors in a listing, contact Jeff Kiley at 454-5358 or jkiley@gsit168.com.

AUTOS

  • Buy/sell a car: Search our Autos section and place an ad to sell your car.
  • Inquiries: For problems or inquiries about our Autos site, contact Jeff Kiley at 518-454-5358 or jkiley@gsit168.com.

COMMUNITY RELATIONS

  • Community Relations Manager: For information on the Times Union’s role in the community, including charitable donations and advertising grants, contact Anne Curcurito, director of community engagement, at anne.curcurito@gsit168.com.

THE TIMES UNION HOPE FUND

  • To help: Check out /hopefund to discover ways to support after-school and summer programs for BTCC国际交易会所homeless and poor children.

CELEBRATIONS

To submit an engagement, wedding or anniversary announcement, call 518-454-5090, or fill out our online form.


OBITUARIES

To place an obit or memoriam, call 518-454-5085 or e-mail tuobit@gsit168.com.



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CALENDAR LISTINGS

  • Submission guidelines, in print and online: See our calendar listings page.

READER REPRESENTATIVE

A senior editor is available to discuss questions or comments about our content. Call 454-5432 or e-mail tureaderrep@gsit168.com.


NEWSROOM

To send a news tip, suggest story coverage or submit news of your community, contact our editors at:


CORRECTIONS

To notify us about a story error, contact the appropriate newsroom department above and put Correction in the subject line.


OPINION/PERSPECTIVE


PHOTO REPRINTS

To order prints of Times Union staff photographs that appeared in print or online, visit our Online Store. To request a photo be posted in the Online Store, or for comments and suggestions, e-mail onlinestore@gsit168.com.



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WEBSITE PROBLEMS

For tech support or to send feedback or suggestions: webmaster@gsit168.com.


ARCHIVES

For help searching our online archives, call 518-454-5694 or write to webmaster@gsit168.com and put Archives Help in the subject line.


BLOGS

To read posts and add comments, visit /blogs. If you have concerns about a blog issue, write to sfromma@gsit168.com and put Times Union Blogs in the subject line.


LINKING TO gsit168.com

You may post links on your website to content on gsit168.com. To obtain permission to copy and place our content on your site, write to webmaster@gsit168.com and put Permission Request in the subject line.